Privacy Policy

1. Who We Are

Korale Lustra operates under the registered business name MBZORGKRACHT.

Business Details:
KvK: 77172086
Address: Hogezijde 5, 2543XP ’s-Gravenhage, The Netherlands
Email: boukichstore@outlook.com
Website: www.korale-lustra.com

We are responsible for processing personal data as described in this Privacy Policy.

2. Personal Data We Collect

When you use our website or place an order, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via Shopify and payment providers)

  • IP address

  • Device and browsing information

  • Order history

3. How We Use Your Data

We process your data for the following purposes:

  • To process and deliver your orders

  • To provide customer support

  • To send order confirmations and updates

  • To improve our website and services

  • To prevent fraud

  • To comply with legal obligations

We only process your data when legally permitted under the GDPR (e.g., performance of a contract, legal obligation, or legitimate interest).

4. Sharing of Data

We may share your data with:

  • Shopify (our e-commerce platform)

  • Payment providers

  • Shipping carriers

  • IT and hosting providers

  • Legal authorities if required by law

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary for:

  • Fulfilling orders

  • Legal tax and accounting obligations

  • Resolving disputes

6. Your Rights (GDPR)

Under EU GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

To exercise your rights, email: boukichstore@outlook.com

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Cookies

Our website uses cookies to:

  • Ensure website functionality

  • Improve user experience

  • Analyze traffic

You can manage cookie preferences through your browser settings.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

9. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will always be published on our website.